At Seacomida Limited, the makers of Ganado™, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website Ganado.ng and related services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use Ganado.ng, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/delivery address, and payment details when you place an order or register an account.

  • Transactional Data: Purchase history, order preferences, and payment confirmations.

  • Technical Data: IP address, browser type, device information, operating system, and website usage patterns through cookies and analytics.

  • Communication Data: Messages, inquiries, reviews, or feedback sent through our website, WhatsApp, email, or social media platforms.

2. How We Use Your Information

We use the information collected to:

  1. Process and fulfill your orders (including payment, delivery, and updates).

  2. Improve our website, services, and customer experience.

  3. Communicate with you regarding promotions, product updates, and offers (only with your consent).

  4. Ensure security, fraud prevention, and regulatory compliance.

  5. Personalize recommendations for products such as Beef Ganado™, Ram Ganado™, Goat Ganado™, and Seafood products.

3. Sharing of Information

Seacomida Limited does not sell or rent your personal information to third parties. However, we may share data with:

  • Service Providers: Payment processors, logistics and delivery partners, IT support, and marketing platforms.

  • Legal & Regulatory Authorities: When required by law, court order, or regulatory request.

  • Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred securely to the new entity.

4. Cookies and Tracking Technologies

Ganado.ng uses cookies and similar technologies to:

  • Remember your preferences and cart items.

  • Improve site functionality and speed.

  • Provide personalized product recommendations.

  • Collect analytics to enhance user experience.

You can disable cookies in your browser settings, but certain website functions may not work properly.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights

As a user under the Nigerian Data Protection Regulation (NDPR) and applicable global standards, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data, where legally permitted.

  • Withdraw consent for marketing communications.

  • Request data portability in applicable cases.

To exercise these rights, please contact us via the details below.

7. Security of Your Information

We implement strict technical, physical, and organizational security measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, no online system is 100% secure, and we encourage safe practices on your part (e.g., protecting your passwords).

8. Children’s Privacy

Ganado.ng is not intended for children under 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a child, it will be deleted immediately.

9. International Data Transfers

Where necessary, your information may be transferred and processed outside Nigeria, but always with appropriate safeguards in line with NDPR and international data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, business operations, or customer feedback. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us at:

Seacomida Limited
Email: seacomida@gmail.com
Phone/WhatsApp: 07060405486
Address: Asaba, Delta State, Nigeria